Zoom integration guide

This guide explains how to add the Zoom app to Skailer, how to use it, and how to remove it.

What the integration does

The Zoom integration lets you add a Zoom meeting to events you create in Skailer, such as candidate interviews and group meetings. Skailer creates the meeting in your company's Zoom account and adds the link to the event.

One Zoom account is connected for the whole company.
When someone saves an event with Zoom selected, the meeting is created on behalf of the Zoom user with that person's email.
The Zoom link is added to the event and its description, so guests get it with the invitation.
When the event is moved, the Zoom meeting moves too. When the event is deleted, the Zoom meeting is deleted.
A recurring event uses one Zoom link for all its occurrences.

Requirements

In Skailer, you need access to Settings > Integrations.
In Zoom, you need to be an admin of your company's Zoom account, with a role that can view and edit users (Users: View and Edit). Without it, Zoom won't let you authorize the app.
Every employee who adds Zoom to events needs a user in this Zoom account with the same email as in Skailer.

Add the app

In Skailer, go to Settings > Integrations.
Click Connect next to Zoom.
On the Zoom not connected page, click Connect.
Sign in to Zoom with your admin account and allow access.
You return to Settings > Integrations. Zoom appears under Connected integrations as Active.

Click Manage next to Zoom to see the email of the Zoom account it's connected with.

If something goes wrong, see Troubleshooting.

Use the app

Add Zoom to an event

In the Create event form, choose Zoom in Conference. The link appears after you save the event.

Zoom is available in any calendar once Zoom is connected.
Google Meet is available only in a Google calendar.
If neither is available, Conference isn't shown.

Change or delete an event

When you change the title, date or time of an event with Zoom, Skailer updates the Zoom meeting. When you delete the event, Skailer deletes the Zoom meeting.

Troubleshooting

If the event isn't saved

Your email is not among the users of the company Zoom account. Ask the Zoom admin to add you

The person saving the event has no Zoom user with the same email. Add them to the company Zoom account, or choose another option in Conference.

Integration is disabled. Enable it in the organization settings

Zoom is disconnected or inactive. Connect it again in Settings > Integrations.

Reconnect Zoom

Zoom becomes Inactive if access is revoked in Zoom, for example when the app is removed from the Zoom account. Click Manage next to Zoom, then Connect, and allow access again.

Disconnect Zoom in Skailer

Go to Settings > Integrations and click Manage next to Zoom.
In Disconnect Zoom, click Disconnect.
Confirm with Yes.

New events can't use Zoom after that. Events that already have a Zoom link keep it. If you edit such an event, its Zoom link is removed.

Remove the app from Zoom

Sign in to the Zoom App Marketplace with your Zoom admin account.
Click Manage, then Added apps.
Find Skailer and click Remove.

Removing the app revokes Skailer's access to your Zoom account, so Skailer can no longer create, change or delete meetings. The Zoom integration becomes Inactive in Skailer, and you can reconnect it at any time as described in Reconnect Zoom. To also remove the connection from Skailer, disconnect Zoom as described in Disconnect Zoom in Skailer.

Zoom links already added to events stay in those events. To have your Zoom connection data deleted from Skailer, contact support@skailer.com.

Data we store

The email of the connected Zoom account.
OAuth access and refresh tokens, stored encrypted.
For each event with Zoom: the Zoom meeting ID and the meeting link.

To create or update a meeting, Skailer sends Zoom the event title, start time, duration and time zone. Skailer doesn't access meeting recordings, chats or participants.

Support

If you have questions or problems with the Zoom integration, email support@skailer.com.