Culture, Diversity and Inclusion

Culture is how work actually gets done in a company: the values people act on, the norms they follow and the climate they feel day to day. Diversity and inclusion ask who is part of the workforce and whether every group has the same chance to be heard, grow and stay. This category collects the terms HR uses to define, change and measure both.

Start with organizational culture and company values, which set the foundation, and with change management for the moments when culture has to shift. To measure culture, a culture survey and the culture score turn opinions into numbers you can track over time. On the inclusion side, employee inclusion scores, belonging and the diversity retention rate show whether different groups feel included and stay, while equal employment opportunity covers the legal side of hiring, pay and promotion.

Read these numbers by team and by group rather than as one company-wide figure: a gap between groups is usually the finding that matters.

In Skailer, HR runs anonymous culture and inclusion surveys in employee surveys and marks the behaviour the company values with employee recognition badges kept on each person's profile.