Highlights
2.5x efficiency boost. A team of two manages the full hiring cycle, handling a workload that typically requires five specialists.
Up to 30% annual growth. Seamless process adaptation let the company scale rapidly during peak hiring periods without administrative burnout.
Zero operational downtime. Switching to a stable system with 100% uptime eliminated the disruptions that previously affected hiring.
About the Company
Fortis is a fast-growing software technology company specializing in advanced POS solutions for merchants in the UAE. The company has deep expertise and experience in the payment industry.
The Challenge
Before switching to Skailer, Fortis faced limitations with their previous recruitment platform. While it was a market-leading solution, the team encountered several challenges that impacted their efficiency:
Limited flexibility. Even minor workflow adjustments required lengthy processes and significant costs, causing unnecessary delays.
Unreliable performance. The platform occasionally experienced downtime without proactive notification. For a small team, this meant major disruptions to their talent pipeline.
Slow support. Responses to critical issues were often delayed and generic, forcing the team to spend valuable time troubleshooting instead of hiring.
The Solution
Fortis bypassed traditional enterprise vendors in favor of Skailer, choosing a partnership-driven approach over a rigid client-vendor relationship.
Trauma-free migration. Skailer handled the heavy lifting: cleaning and migrating data from legacy systems and Excel sheets. The transition resulted in zero downtime for the recruiting team.
Customization as a standard. Dedicated funnels were configured for niche technical roles, without the “consulting hour” invoices typical of enterprise solutions.
Human-to-human support. The “Submit Ticket” button was replaced with a direct chat, providing real-time access to the product team and management.
The Impact
Switching to Skailer allowed Fortis to stabilize internal processes and focus on quality hires rather than fighting software limitations.
Manager engagement. Technical leads actually use the system now because the UI is intuitive, not overwhelming. This has significantly accelerated feedback loops.
True agility. If Fortis needs to change a hiring stage for a new market today, it’s done today, not next month.
Peace of mind. The biggest ROI for Fortis was simply that the system works. Eliminating random disruptions allowed the team to reclaim their time and focus on strategic growth.
In Their Words
“In Skailer, we found more than just a tool — we found a partner that truly listens. The ability to influence the product and feel a sense of co-creation is what fundamentally sets them apart from traditional enterprise vendors.”
— Fortis