Median yearly pay€61.6k2,525 postings with pay
North America€76.8k1,642 postings
EU/EEA€38.1k534 postings
UK€43.9k187 postings
Customer success & support salaries by role
Customer success & onboarding€87.8k
Technical support€64.4k
Customer service & support€42.8k
| Role | Median | 25th percentile | 75th percentile | Pay ranges |
|---|---|---|---|---|
| Customer success & onboarding | €87,800 | €63,000 | €126,000 | 933 |
| Technical support | €64,400 | €45,000 | €96,500 | 419 |
| Customer service & support | €42,800 | €34,600 | €64,400 | 1,173 |
Salary by level
Junior / Associate€48.5k
Mid-level€53k
Senior€101k
Manager / Lead€85.5k
Director / Head€155k
| Level | Median | 25th percentile | 75th percentile | Pay ranges |
|---|---|---|---|---|
| Junior / Associate | €48,500 | €37,800 | €65,200 | 165 |
| Mid-level | €53,000 | €37,400 | €81,000 | 1,732 |
| Senior | €100,900 | €73,100 | €126,700 | 236 |
| Manager / Lead | €85,500 | €62,600 | €126,000 | 293 |
| Director / Head | €154,600 | €126,000 | €190,700 | 86 |
Customer success & support pay by country
Medians by country, and what each country pays for the same role and level against the EU average, so a country with more senior postings doesn't look better paid than it is.
United States€81k
Canada€52.5k
Germany€50k
United Kingdom€43.9k
France€39.1k
Netherlands€38.3k
| Country | Median | Same job vs EU | Pay ranges |
|---|---|---|---|
| United States | €81,000 | +80% | 1,471 |
| Canada | €52,500 | +25% | 178 |
| Germany | €50,000 | +20% | 71 |
| United Kingdom | €43,900 | +22% | 187 |
| France | €39,100 | +3% | 37 |
| Netherlands | €38,300 | +15% | 218 |
Remote, hybrid or on-site
Remote€75.6k
Hybrid€58.5k
On-site€53.3k
| Work format | Median | 25th percentile | 75th percentile | Pay ranges |
|---|---|---|---|---|
| Remote | €75,600 | €47,600 | €108,900 | 695 |
| Hybrid | €58,500 | €40,600 | €85,500 | 541 |
| On-site | €53,300 | €37,500 | €84,200 | 382 |
Salary by company size
1–10 people€42k
11–50 people€46.8k
51–200 people€58.7k
201–500 people€58.3k
501–1,000 people€61.4k
1,001–5,000 people€66.6k
5,000+ people€76.2k
| Company size | Median | 25th percentile | 75th percentile | Pay ranges |
|---|---|---|---|---|
| 1–10 people | €42,000 | €36,600 | €61,000 | 44 |
| 11–50 people | €46,800 | €36,900 | €69,900 | 206 |
| 51–200 people | €58,700 | €39,300 | €94,500 | 610 |
| 201–500 people | €58,300 | €37,500 | €92,100 | 489 |
| 501–1,000 people | €61,400 | €40,400 | €94,500 | 340 |
| 1,001–5,000 people | €66,600 | €41,200 | €103,500 | 539 |
| 5,000+ people | €76,200 | €55,800 | €108,000 | 297 |
Salary by industry
Software and internet€80.8k
Marketing and media€78.8k
Professional services€73.8k
Education€72k
IT services and consulting€68.1k
Finance and insurance€67.5k
Healthcare and life sciences€67.5k
Manufacturing and industry€65k
Logistics and transport€48.5k
Energy and utilities€47.8k
Staffing and HR services€42.5k
Telecom€40.3k
Retail and consumer€37.4k
| Industry | Median | 25th percentile | 75th percentile | Pay ranges |
|---|---|---|---|---|
| Software and internet | €80,800 | €54,000 | €122,000 | 757 |
| Marketing and media | €78,800 | €58,500 | €92,900 | 37 |
| Professional services | €73,800 | €48,800 | €126,700 | 63 |
| Education | €72,000 | €63,000 | €96,800 | 25 |
| IT services and consulting | €68,100 | €42,900 | €96,800 | 224 |
| Finance and insurance | €67,500 | €44,600 | €90,000 | 233 |
| Healthcare and life sciences | €67,500 | €44,900 | €100,300 | 174 |
| Manufacturing and industry | €65,000 | €44,000 | €90,000 | 165 |
| Logistics and transport | €48,500 | €37,900 | €63,700 | 38 |
| Energy and utilities | €47,800 | €34,600 | €73,600 | 22 |
| Staffing and HR services | €42,500 | €35,100 | €63,000 | 542 |
| Telecom | €40,300 | €36,400 | €54,000 | 34 |
| Retail and consumer | €37,400 | €34,400 | €56,900 | 60 |
Frequently asked questions
›How much do customer success & support jobs pay?
The median advertised salary is €61,600 a year, across 2,525 job postings with a pay range.
›Which customer success & support role pays the most?
Customer success & onboarding, with a median of €87,800.
›How does customer success & support pay compare between the US and Europe?
North America: €76,800; EU/EEA: €38,100; UK: €43,900.
›How often do customer success & support job postings show a salary?
10% of them publish a pay range.
Turn market data into pay bandsSkailer keeps salaries, pay bands and compensation reviews next to your employee records, so every offer and raise starts from the same numbers.
Related salary data
About this dataPay ranges published in 132,956 job postings, collected from company career pages and applicant tracking systems. Each posting counts once, at the middle of its range, converted to yearly pay in euros. We show a figure only when at least 20 postings back it. Updated October 2026. How we collect and calculate the data